Our team is available Monday through Friday from 8:00 am to 5:30 pm and Saturday from 8:00 am to 12:00 pm. Colombian time.
We are located in Cali, Colombia and we are an online store.
We use encrypted SSL security to ensure that your credit card and bank account information is 100% protected.
At SHOPI we want to deliver your order as fast as possible, that’s why we ensure same day deliveries in the city of Cali and for national routes we have a working time of 3 to 6 days, we also provide you with the shipping guide so you always know where your order is.
We have at your disposal a customer service line that will help you with the management of the damaged or defective item, just write to us at 3146424891 and we will help you.
Yes, our customer service team is constantly monitoring the processing of your order so that if on the first attempt the carrier fails to deliver the package, we will contact you to reschedule.
